Ecommerce UX Audit
Are you getting the most out of your Ecommerce? Do you want to increase your conversions by 30-75%?
UX Audit will help you identify potential roadblocks that are preventing your visitors from having a good user experience while browsing or shopping on your website. By identifying and addressing these roadblocks, you improve the potential of sales conversion.
Areas of Focus
- Identify opportunities
- Substantiate design changes
- Identify technical issues
- Visual Content Quality and Usability
- Potential UX improvements
- Road map and next steps
What you get:
- Deep understanding of pain points
- Insights into Journey flaws and Visual Content
- Performance Optimization Insights
- Summary findings, including small wins and UX strategies
- Detailed Report with recommendations on the next steps.
Bad User Experience (UX) leads to loss of business.
When you improve user experience, you can help guide your website visitors through the conversion funnel. The conversion funnel turns prospects into leads and leads into customers.
This UX Audit is undertaken to identify key areas of strengths and weaknesses in the Ecommerce web store. Using Usability and Design best practices, we review the business and user goals, select analytics, customer journey experience, and usability heuristics to identify a variety of potential improvements and provide design guidance for easy wins that will improve the overall user experience on the site.
The UX Audit Report Focuses on:
- UX business goals
- User Personas
- Key User Tasks
- Data & Analytics
- Customer Journey
- Design & Usability
- Product Grid & Product Detail Pages
- Cart & Check out process
UX Audit is great for Ecommerce websites. Using our UX Audit report, you can make incremental improvements to your website and test how well the improvements impact your conversions.
If you are on Magento, WooCommerce or Shopify we can also help implement our suggestions.
For more questions please call 212-658-0085 and a UX expert will help you take next steps.